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Shipping and Return

Shipping & Return

SHIPPING

Orders are processed the same day and ships from Massachusetts.
Average time for tracking codes: 2.25 days

Shipping to Hawaii, Puerto Rico and Alaska will incur additional shipping charges. We will inform you of the additional charges after your order is received.

RETURN POLICY:

Unopened merchandise may be returned in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping., example below:
You may return any unopened Brand New product within 30 days of your product`s shipping date. Shipping and Handling Charges are NOT refundable. Please note that All returns must have an RMA#.

DEFECTIVE PRODUCTS:
You may return all defective products (after receiving an RMA#) for credit or exchange within 15 days from the date of shipment. If part of a product is defective, please return the whole product, including all manuals and accessories, in the original packaging. If one of these terms are not met there will be up to a 15% restocking fee. If you choose to return a defective unit for a refund, the shipping and handling charges are non refundable.

Warranty is voided if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. Warranty is voided due to mishandling, improper use, or defacing of the product.

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